eBackpack Tips for Parents

   

eBackpack has been a great addition to our digital learning initiative this year!  With inclement weather a definite possibility in January and February, eLearning days may be just around the corner, and eBackpack is a tool that many students will be using on these days.  So, here are some tips and hints about using eBackpack at home.

1.  Students should be sure they login to the internet via the Safari icon when they get on their iPads.  To login, they use their student number and password.  This needs to be done before they enter into eBackpack.
2.  If you cannot get Internet access:

• Turn Wi-Fi off (Settings/Wi-Fi, then toggle the switch on the right so it is no longer green). Restart the iPad by holding the top button and the home button down until the Apple logo appears on the iPad. When the iPad reloads, turn the Wi-Fi back on (Settings/Wi-Fi, then toggle the switch on the right so it is green). Try to access the Internet and repeat logging into the NWCS Lightspeed filter device.* 
• Go to Settings/Safari and select “Clear History and Website Data”. Return to NWCS Lightspeed filter device.* 
• Go to Settings/General/Reset and select “Reset Network Settings”. This will not delete anything from the iPad, it will just reset the network connections. DO NOT select “Erase All Content and Settings”, this will wipe everything from the device. Return to NWCS Lightspeed filter device.* 
• Go to Settings/General/Reset and select “Reset All Settings”. This will not delete anything from the iPad, but will restore the settings back to their original state. If there was a passcode on the iPad, it will be removed. Return to NWCS Lightspeed filter device.* 
• Home router/modem security may be blocking the iPad from accessing our global proxy filtering device. You may need to contact your Internet Service Provider (ISP) to set your security on your modem/router to the low setting. If so, you can turn this back up when the iPad is not in use. 

3.  If students do not have access to wifi, they should have moved items offline while at school.  They need to keep the eBackpack app running in the background to have access to materials that have been moved offline.  If the app is closed (by double tapping on the home button and flicking the app to the top of the screen) offline materials will be lost.  However, students can recover the items once they have access to wifi again.